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Terms and Conditions

Welcome to HIFIZIQ.com! This website is operated by HIFIZIQ . Throughout the site, the terms "we," "us," and "our" refer to HIFIZIQ. By accessing or using HIFIZIQ.com, you (the user) agree to abide by these terms and conditions, including any additional terms and policies referenced herein or available via hyperlinks on this website. These terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Permitted Use

By using HIFIZIQ.com, you agree to the following terms regarding the permitted usage of the site:

1. Personal Use Only:
  1. You are authorised to access and use the website solely for personal, non-commercial purposes.

  2. Retaining or sharing any part of this website for personal use is permissible only with proper attribution.

2. Prohibited Activities:
  1. You shall not duplicate, download, modify, hack, or tamper with the website’s content.

  2. The use of the website's material for resale, public distribution, or commercial purposes is strictly prohibited without prior written consent.

  3. Engaging in activities that harm, defame, or discriminate based on gender, race, religion, nationality, or other protected characteristics is not allowed.

3. Intellectual Property:
  1. All content on this website, including text, images, graphics, designs, logos, and software, is owned or licensed by HIFIZIQ and protected by applicable copyright and intellectual property laws.

  2. Unauthorised use of the website’s content, including reproductions in any form, is prohibited.

Registration and Account Security

When you create an account on HIFIZIQ.com, you agree to:

1. Accurate Information:
  1. Provide true, accurate, and current information during registration.

  2. Update your account details regularly to ensure accuracy.

2. Account Responsibility:
  1. Keep your account credentials confidential.

  2. Immediately notify HIFIZIQ of unauthorised access or security breaches.

  3. You are solely responsible for all activities conducted through your account.

3. Termination of Account:
  1. HIFIZIQ reserves the right to suspend or terminate accounts that violate these terms or provide inaccurate information.

Placing an Order

By placing an order on HIFIZIQ.com, you agree to the following:

1. Order Process:
  1. Add your desired products to the cart and proceed with accurate shipping and payment details.

  2. Final payable amounts include shipping charges, applicable taxes, and any other relevant costs.

2. Acceptance of Orders:
  1. HIFIZIQ reserves the right to accept or decline any order at its sole discretion.

  2. Orders are subject to confirmation via email or phone notification.

3. Order Changes or Cancellations:
  1. Once an order is placed, it cannot be cancelled.

  2. Any requested modifications will be subject to approval.

4. Delivery Information:
  1. Provide accurate and complete shipping details, including landmarks. HIFIZIQ will not be liable for delays or non-delivery due to incomplete or incorrect addresses..

Shipping and Delivery

1. Shipping Partners:
  1. HIFIZIQ partners with trusted third-party providers to ensure global shipping.

  2. Tracking information will be shared once the order is dispatched.

2. Delivery Timeline:
  1. Domestic: Within 2-5 business days from order confirmation.

  2. International: Delivery timelines depend on the destination and may take 7-15 business days .

3. Liability:
  1. HIFIZIQ is not responsible for delays caused by external factors, including customs, weather conditions, or other unforeseen circumstances.

Returns and Exchanges

We aim to ensure customer satisfaction. Please review our Return and Exchange Policy for detailed instructions.

1. Eligibility:
  1. Returns are applicable for defective or damaged items within 7 days of delivery .

  2. Products must be unused, in original packaging, with proof of purchase provided

2. Exchanges:
  1. Exchanges are subject to stock availability and approval by HIFIZIQ

3. Non-Returnable Items:
  1. Certain items, including personalised or discounted products, are not eligible for return or exchange.

Pricing and Payments

1. Pricing:
  1. Prices displayed are inclusive of product cost but exclusive of taxes or other levies unless stated otherwise.

  2. HIFIZIQ reserves the right to change prices at its discretion without prior notice.

2. Payment Methods:
  1. Payments can be made via Credit/Debit card, UPI, or other secure gateways. Ensure the cardholder’s name matches the registered user name

General Terms

1. Force Majeure:
  1. HIFIZIQ is not liable for delays or defaults caused by circumstances beyond our control, including natural disasters, strikes, or government actions.

2. Policy Updates:
  1. HIFIZIQ reserves the right to amend these terms and conditions at any time. Changes will be effective immediately upon posting on the website.

3. Liability:
  1. HIFIZIQ is not responsible for any damages caused by misuse or unauthorised access to the website.