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Shipping and Delivery

At HIFIZIQ, we aim to deliver your purchases promptly and efficiently. Please read our shipping policy carefully to understand how we handle the shipping process and ensure your products reach you seamlessly.

Order Processing
  1. Once you place an order, we immediately begin processing it to ensure quick delivery.

  2. Due to this rapid processing, orders cannot be cancelled or modified once they are confirmed. Please double-check your details before completing the order.

Delivery Timeline
  1. We aim to deliver Domestic Orders within 3 to 5 business days from the date of order placement.

  2. International Orders: Delivery timelines for international orders may vary based on the destination country, customs clearance, and shipping provider availability.

  3. You will receive a tracking number via email or SMS once your order is shipped, enabling you to monitor your shipment's progress in real time.

Shipping Charges
  1. All shipping charges are calculated based on the order size, destination, and shipping method selected.

  2. The applicable shipping fee will be displayed at checkout to ensure complete transparency before you proceed with payment.

Delivery Delays
  1. While we strive to deliver orders on time, certain unavoidable circumstances may lead to delays. These include but are not limited to

    1. Natural disasters (floods, earthquakes, etc.)

    2. Public holidays and festival rush

    3. Global pandemics or government-mandated lockdowns

    4. Unexpected courier service delays

  2. In such cases, HIFIZIQ will make every effort to keep you updated about your order's status. However, we will not be held liable for delays beyond our control.

Shipping Partners
  1. HIFIZIQ collaborates with trusted third-party logistics providers to ensure your products are delivered safely and on time.

  2. We offer global shipping to cater to our international customers, extending the convenience of shopping with us across borders

Additional Information
  1. Please ensure that your shipping address and contact details are accurate when placing the order to avoid delivery issues.

  2. Orders with incomplete or incorrect addresses may face delays or may be returned by the shipping provider.

For further assistance regarding shipping, feel free to contact us at info@hifiziq.com. We’re here to help!